Remember that other people may be totally wrong. But they don't think so. Don't condemn them. Any fool can do that. Say to yourself, "how would I feel, how would I react, if I were in that person's shoes?" Only wise, tolerant, exceptional people can do that.
Seeing things from the other person's point of view will make that person want to cooperate with you. Anybody can give orders. Instead, handle the situation with consideration to the other point of view. The result will allow the other person to save face and there will no resentment or sullenness from the other party. Success in dealing with other people starts with a sympathetic grasp of the other person's point of view.
Move to Action: Tomorrow, before asking anyone to put out a fire, buy your product, or contribute to your favorite charity, close your eyes and try to think the whole thing through from the other person's point of view. Ask yourself, "Why would he or she want to do it?" This may take more time, but you will avoid friction and making enemies, and you will get better results.
www.dalecarnagiesd.com
Friday, October 2, 2009
Welcome Class II
REAL Class II officially starts today! Welcome to what I hope you will find as a wonderful leadership opportunity!
Thursday, October 1, 2009
Wednesday, September 30, 2009
Tuesday, September 29, 2009
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