You can tell people they are wrong by a look or an intonation or a gesture just as eloquently as you can in words-and if you tell them they are wrong, do you make them agree with you? Never.
When you tell someone they are wrong, you have struck a direct blow to their intelligence, pride, judgement, and self-respect. That will make them want to strike back. You may hurl at them all the logic of Plato, but you will not alter their opinions, you have hurt their feelings.
Move to Action: If a person makes a statement that you think is wrong-or even know is wrong-try saying something like, "I thought otherwise, but I may be wrong. I frequently am. If I am wrong, I want to be right. Can we examine the facts?"
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